Passengers are hereby informed that on March 31, the 2026 Service Charter has been published.

As a source of information on transport services, suggestions, proposals, and complaints, the new Service Charter can be viewed and downloaded from the company website: https://ferrotramviaria.it/.

It is also available, upon request by interested parties, at the Management Offices – Ferrotramviaria S.p.A., Institutional Relations and Communication, located at Piazza A. Moro 50/b, Bari.

An extract of the 2026 Service Charter (in Italian and English) is also available at station and stop ticket offices, as well as at Ferrotramviaria ticket sales points.

The 2026 Service Charter can be viewed at the following link: Carta dei Servizi 2026